"145 Group" işçi axtarır - VAKANSİYA
09 AVQUST
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"145 Group" işçi axtarır - VAKANSİYA

POSITION : Restaurant Manager

DEPARTMENT : Food & Beverage

RESPONSIBLE FOR : Wait staff, Restaurant Supervisor

PRIMARY OBJECTIVE OF POSITION

Under the general guidance of the Food & Beverage Manager maximise guest satisfaction and food and beverage profitability by managing the restaurant and its staff, and execute food and beverage marketing and sales strategies.

TASKS, DUTIES AND RESPONSIBILITIES

• Managing all activities of the restaurant
• Achieves restaurant revenue goals by executing marketing and sales strategies as established in the business plan
• Assists in the implementation of sales promotions and to take action to increase sales 
• Greets and seats guests, and ensures that they receive prompt, courteous and efficient service
• Seeks actively to greet guests upon arrival and departure, and to be visible during their time in the restaurant
• Checks regularly to ensure guests receive efficient, knowledgeable and courteous service, and high quality products
• Maximises guest satisfaction by communicating customer specifications to kitchen
• Ensures readiness and compliance in case of last minute changes to reservations
• Fluency in Azerbaijani, Russian and English

MANAGE RESTAURANT SERVICE STAFF

• Manages all restaurant service staff and supervisors
• Utilises leadership skills and motivation to maximise employee productivity and satisfaction
• Challenges employees to achieve optimum revenue and service per employee
• Monitors department’s overall service, interaction with other departments, and team work daily, and takes action to improve

LAWS, REGULATIONS AND POLICIES

• Monitors and makes sure staff follows all applicable laws, especially in regards to food safety and sanitation, and alcohol regulations
• Checks that staff meets and exceeds guest expectations by training and encouraging staff 
• Identifies training needs, and makes sure staff receives training, including skills training to provide consistent, knowledgeable, and reliable service
• Identifies employees with potential for promotion 
• Works closely with the Human Resources Manager on the following Human Resources related tasks:
- Performance appraisals
- Coaching
- Counselling
- Discipline and grievance
- Employee relations

EMPLOYEE RELATIONS

• Fosters and develops effective employee relations between kitchen production and restaurant service, as well as with other departments within the hotel 
• Keeps effective internal communications, including daily meetings with all staff to ensure optimum team work and productivity
• Looks for ways to motivate and challenge employees

E - mail : [email protected]

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